hi777's commitment to responsible gaming
Entertainment should never become a burden — hi777 is always ready to keep you safe. For players aged 21+ only.
Our responsibility to you
hi777 believes that online gaming is an entertainment experience — a way to have fun, not a way to relieve stress or solve financial difficulties. As a trusted platform for thousands of players in Bangladesh, we are committed to ensuring a safe and healthy gaming environment.
Our platform offers several voluntary protection tools — such as deposit limits, time-out, and self-exclusion. Use them at your own pace; our team is available seven days a week, twenty-four hours a day via hi777 live chat or email.
Remember — there is no guarantee of winning in betting or casino games. Every amount wagered should be an amount you can afford to lose without affecting your daily life. Playing at hi777 is about fun — nothing more.
Important Warning
If you feel that gaming is having a negative impact on your family, work, or finances, please contact our support team right away. Seeking help is not weakness — it is a sign of courage.
24/7 Support
Via live chat or email — in both Bengali and English.
[email protected]
Key Protection Tools
hi777 gives you the ability to control your own experience. Each tool below can be used directly from your account — or through our support team.
Deposit Limits
You can set a maximum daily, weekly, or monthly deposit amount yourself. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies if you want to increase the limit — this is intentional, so that big decisions are not made in an emotional moment.
Time-Out
Take a temporary break from 1 day up to 6 weeks. During this period you will not be able to log in to your account or place any bets or play any games. A short break can often help you clear your head.
Self-Exclusion
For a longer period — 6 months, 1 year, or permanently — you can close your account. While self-exclusion is active, hi777 will not send any promotional emails or messages. This is the most strict protection measure.
Reality Check
At set intervals (for example, every hour) a short message will appear on screen letting you know how long you have been playing. This reminder helps you stay aware and avoid spending too much time gaming.
Gaming History
You can view your complete betting and transaction history at any time. Review your spending patterns and decide whether you need to change your behaviour.
Direct Support
For any issue, contact hi777 via live chat or email ([email protected]). Our team is available 7 days a week, 24 hours a day in both Bengali and English.
Age Verification & Child Protection
The minimum age to open an account at hi777 is 21. Age is verified at registration and additional information may be requested at any time. This platform is strictly prohibited for minors.
If there are children or teenagers in your household, use parental control software on your devices. Keep your login details secure and do not share them with anyone.
- Age verification is mandatory at registration
- hi777 reserves the right to suspend any suspicious account at any time
- If an underage user is identified, the account and funds may be frozen
- We make no compromises on child protection
The golden rules of healthy gaming
- Never think of gaming as a source of income — it is entertainment
- Only bet what you can afford to lose without difficulty
- Avoid trying to chase losses after a loss
- Do not play under the influence of substances or when emotionally distressed
- Gaming should never take priority over time spent with family and friends
- Set a fixed daily time limit for playing
- Never bet using borrowed money or loans
- Take regular breaks and assess your mental state
Check yourself
Answer the questions below honestly about yourself. If most of your answers are "yes", please contact our support team.
| Question | Sign |
|---|---|
| Are you constantly thinking about gaming? | Warning |
| After a loss, are you betting more to try to recover the money? | Warning |
| Have you tried to stop gaming but been unable to? | Urgent |
| Are you lying to family or friends about your gaming? | Urgent |
| Is gaming causing you to lose focus at work or in your studies? | Warning |
| Are you borrowing money or spending your savings on betting? | Urgent |
| Do you feel irritable or anxious when you are unable to play? | Warning |
If you notice any "Urgent" sign, contact hi777 live chat or [email protected] right away.
How to use the protection tools
Setting a Deposit Limit
Log in to hi777 and go to the "Responsible Gaming" section in your account settings. Choose a daily, weekly, or monthly deposit limit. The minimum deposit at hi777 is ৳100. Reducing the limit takes effect immediately; increasing it takes effect after 24 hours.
Activating Time-Out
From the same settings menu, select a Time-Out for 1 day, 3 days, 1 week, or 6 weeks. During this period no bets, deposits, or games are possible. The account activates automatically when the break ends.
Self-Exclusion
For a long-term break, choose the self-exclusion option. This can be for 6 months, 1 year, or permanently. During exclusion you will not receive any marketing messages from hi777 and will not be able to access your account. Self-exclusion cannot be cancelled before the period ends.
Contacting the Support Team
If you cannot access settings or need help quickly, write directly in live chat or email [email protected]. Our team is active 24/7 in both Bengali and English and can activate any protection measure on your behalf.
Responsible Gaming FAQ
Enjoy hi777 responsibly
Play in a safe environment, stay within your limits, and enjoy every moment.